jee7 Privacy Policy
Your personal information is completely safe with us. jee7 always protects your privacy using SSL encryption and strict data protection practices.
jee7 is a safe, trusted, and responsible online gaming platform for players in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy describes in detail how jee7 collects your personal information, how it is used, where it is stored, and how it is kept secure.
This policy applies to the jee7 website, mobile version, and all services provided by jee7. If you create an account, log in, play games, make a deposit, or make a withdrawal on our platform, this policy applies to you.
We reserve the right to change or update this privacy policy from time to time. For any significant changes, we will try to notify you through the platform. We recommend checking this page regularly.
1 What Information We Collect
We collect various types of information to ensure a safe and smooth experience on the jee7 platform. The categories of that information are described in detail below.
1.1 Registration and Account Information
When creating an account, we collect the following information:
- Full name (in Bengali and English)
- Mobile number
- Email address
- Date of birth (for age verification — the user must be 21 years of age or older)
- Preferred username
- Password (stored in encrypted form)
1.2 Identity Verification (KYC) Information
To ensure the security of financial transactions and accounts, the following information may be requested as part of our Know Your Customer (KYC) process:
- National ID (NID) number or birth registration certificate
- Passport (where applicable)
- Photo of a government-issued identity document
- Selfie or photo of the person (if required)
1.3 Financial Transaction Information
For deposits and withdrawals, we collect your mobile banking account details such as your bKash, Nagad, or Rocket number. Transaction history, amounts, timestamps, and methods are stored on our secure servers.
1.4 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we track gaming history, betting patterns, win and loss records, and session duration.
1.5 Technical Information
The following information about your device and connection may be collected automatically:
- IP address
- Device type and model
- Operating system
- Browser type and version
- Cookies and session data
- Access time and log information
2 Purpose of Using Information
jee7 uses your information only for lawful and stated purposes. We never use your information unnecessarily or sell it to third parties.
2.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Activating and maintaining gaming services
- Processing deposit and withdrawal transactions
- Providing bonuses and rewards
2.2 Security and Fraud Prevention
- Preventing unauthorized access and account hacking
- Detecting and investigating suspicious transactions
- Preventing the use of multiple accounts
- Complying with anti-money laundering (AML) policies
2.3 Customer Service and Communication
- Providing support through live chat
- Sending important account-related notifications
- Informing you of promotional offers and bonus details (with your consent)
2.4 Responsible Gaming
We monitor your gaming behavior so that any signs of excessive gaming can be identified at an early stage and support can be provided if needed. For more details, please visit our Responsible Gaming page.
2.5 Platform Development and Analytics
We use aggregated and anonymized analytical data to improve the user experience, resolve technical issues, and plan new services.
3 Information Sharing and Disclosure
jee7 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. These partners operate under their own privacy policies.
3.2 Technology and Game Providers
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi may have access to limited technical information in order to deliver their services.
3.3 Legal Obligations
We may be legally required to disclose information under court orders, valid requests from government authorities, or applicable law. In such cases, we provide only the information that is necessary.
3.4 Fraud Investigation
We may provide necessary information to assist relevant authorities in the investigation of fraud, money laundering, or other illegal activities.
4 Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the jee7 website. Cookies are small text files stored in your browser that make your platform experience easier and more personalized.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, save language preferences, and keep security features active. These cookies cannot be disabled.
4.2 Performance Cookies
These cookies analyze your usage patterns, which helps us improve the speed and performance of the platform. The information collected is completely anonymous.
4.3 Cookie Controls
You can disable cookies at any time through your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.
5 Data Security Measures
jee7 takes the highest standard of technical and organizational measures to keep your personal and financial information secure.
5.1 Encryption Technology
All your data is transferred using SSL (Secure Socket Layer) encryption technology. Passwords and sensitive financial information are stored using advanced hashing algorithms.
5.2 Secure Server Infrastructure
Our servers are kept secure through firewalls, intrusion detection systems, and regular security audits. Only authorized personnel have access to personal information.
5.3 Two-Factor Authentication (2FA)
Two-factor authentication is available to further strengthen the security of your account. Enabling it reduces the risk of unauthorized access.
5.4 Response to a Data Breach
If a security breach occurs, we will take the necessary steps immediately and notify the affected users as quickly as possible. We respond promptly to limit the nature and potential damage of the incident.
6 Data Retention Period
jee7 retains your personal information only for as long as it is needed or there is a legal obligation to do so.
- Active Accounts: All information is retained while your account remains active.
- Closed Accounts: Even after an account is closed, information may be retained for a defined period in accordance with legal and regulatory requirements.
- Financial Transactions: Transaction records are retained for a defined period in accordance with applicable regulations.
- KYC Documents: Identity verification documents are retained for a specific period in accordance with regulatory requirements.
Once the retention requirement is no longer applicable, we securely delete or anonymize your information.
7 Your Rights
As a jee7 user, you have the following rights over your personal information:
7.1 Right to Access Information
You have the right to know what information we have stored about you. Upon request, we can provide you with a copy of that information.
7.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you can contact our support team to have it corrected or updated.
7.3 Right to Request Deletion
You may request the deletion of your information. However, due to legal or regulatory obligations, we may be required to retain certain information.
7.4 Right to Opt Out of Promotional Communications
If you do not wish to receive promotional emails or notifications, you can let our support team know at any time and have them stopped. However, important account-related notifications will always be sent.
7.5 To Exercise Your Rights
To exercise any of the above rights, please contact us through our 24/7 live chat support or by emailing [email protected].
8 Protection of Minors
jee7 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect or process information from any person under the age of 21.
Age is verified at the time of registration. If it comes to our attention that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
If you become aware that a minor is using our platform, please let us know.
9 International Data Transfers
jee7's server infrastructure may be located in various countries. Your information may be transferred internationally for processing purposes. In such cases, we ensure that the transfer is carried out in compliance with international data protection standards.
All our third-party partners are contractually obligated to comply with jee7's privacy standards and security guidelines.
10 Changes to the Policy
jee7 reserves the right to change, revise, or update this privacy policy at any time. For any significant changes, we will:
- Update the date on this page.
- Display a notification on the platform.
- For important changes, attempt to notify you at your registered email address.
If you continue using the platform after any changes, you will be considered to have accepted the new policy. Therefore, you are requested to review this page periodically.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
We try to respond to all data protection requests as quickly as possible.
For other important policies on our site, please see the Terms & Conditions and Responsible Gaming pages.